Frequently Asked Questions

Booking is simple! Browse our trek listings, select your preferred trek, choose a date, and fill out the booking form. You can pay online through our secure payment gateway. You'll receive a confirmation email with trek details and joining instructions.

Yes! We offer treks for all fitness levels. Each trek is labeled with difficulty level - Easy, Moderate, or Difficult. Our beginner-friendly treks are specially designed with manageable distances and gradual elevation gains. Our experienced guides will support you throughout the journey.

Typically includes: Transportation from meeting point, professional trek guide, camping equipment (if overnight), meals (breakfast, lunch, dinner), first-aid kit, and forest permits. Specific inclusions vary by trek - check individual trek details for complete information.

• 7+ days before trek: 90% refund
• 3-6 days before trek: 50% refund
• Less than 3 days: No refund
• Weather/safety cancellations by Thripzel: Full refund or reschedule

We accept credit/debit cards, UPI, net banking, and digital wallets. All transactions are processed through secure payment gateways. You can also pay partial amounts to confirm your booking.

Absolutely! We offer special group discounts for 6+ people. Contact our team for customized group packages and corporate outings. We can arrange private treks for larger groups.

All our guides are trained in wilderness first aid and carry comprehensive medical kits. We maintain proper trek-to-guide ratios, conduct pre-trek briefings, and have emergency evacuation protocols. Weather conditions are monitored continuously.

While not mandatory for weekend treks, we highly recommend travel insurance for Himalayan and long-duration treks. It should cover medical emergencies, evacuation, and trip cancellation.

Please inform us about any medical conditions during booking. Our team will assess if the trek is suitable for you. Carry all necessary medications and share your medical history with the trek leader before starting.

Essentials: Comfortable trekking shoes, backpack (30-40L), water bottle, sunscreen, cap/hat, flashlight, personal medications, extra clothes, raincoat/poncho. Detailed packing list is sent after booking confirmation.

For weekend treks, regular sports shoes and comfortable clothing are sufficient. For Himalayan treks, we recommend proper trekking boots, thermal wear, and sleeping bags. We provide camping equipment like tents and sleeping mats.